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Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
This role will be part of a team of Salesforce developers responsible for building and maintaining on the Salesforce platform to support various teams throughout the organization. This position requires technical proficiency as well as an eager attitude, professionalism, and solid communication skills.
Core Competencies
- Teamwork: works well with teammates locally and at remote offices; shares knowledge and is seen as someone to go to for help; contributes in weekly peer meetings
- Problem solving and decision making: demonstrates a sense of urgency; takes ownership of problems and follows temporary fixes with permanent solution; finds creative solutions. Improves processes and introduces superior technology
- Communication: is clear and accurate in verbal and written communication; listens to peers and supported employees; follows directions and provides useful feedback
- Professionalism: makes a positive impression in person, via phone, and electronically; models a ‘can-do’ attitude; embraces additional responsibility; refrains from office gossip or conflict; works extra hours as-needed to ensure work is complete; adheres to corporate policy and encourages others to do the same
Core Duties
- Develop, maintain, and support items within the Salesforce platform and various other corporate systems/tools.
- Collaborate with other internal groups to translate business and functional requirements into technical implementation for the automation of existing processes and the development of new applications
- Communicate with internal customers in non-technical terms, understand business requirements, and propose solutions
- Manage projects from specification gathering, to development, to QA, user acceptance testing, and deployment to production
- Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment
- Document changes and author documentation on software development standards and practices
Exceptional Performer Competencies
- Enhances team and coworkers through knowledge sharing and implementing best practices in day to day activities
- Takes initiative to continually learn and enhance technical knowledge and skills.
Required Skills and Experience
- Bachelor Degree (CS or EE preferred).
- 5+ year’s development experience on the Salesforce platform.
- Solid understanding and experience with various SDLC methodologies
- Solid technical background, especially around web/software development, relational databases and object-oriented concepts.
- Strong analytical/problem solving skills.
- Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies; ability to identify issues/opportunities and recommend solutions, ideas and more efficient approaches.
- Strong written and verbal communication skills.
