Motion Graphic Designer - Showreel Required (Fixed term)

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

We’re looking for a video designer who have extensive editing skills for videos on YouTube, TikTok, Instagram, and other social platforms. You’ll be working directly with product developers, marketers, and creatives to make content.

Responsibilities

• Working closely with video planner and team leads on assigned product, corporate, and marketing types of videos. Video Editing for YouTube, Instagram and campaign videos

• Shoot the skits, or produce independent content based on the brief. Videos may include product, brand or tutorial videos.

• Brainstorm ideas, understand the marketing strategies to produce better videos, and execute visual initiatives

• Take care of Pre-production planning and execution including, but not limited to pre-setup, filming, organizing talent, storyboarding, location scouting and scripting

• Responsible for post-production tasks including reviewing footage, rough cuts, audio adjustment, color correction, and final editing using Premiere Pro and/or After Effect.

• Able to ensure the video production output would contribute to marketing performance index, such as views, retention, engagement rates and subscription growth etc.

Requirement and skills

• 8+ years experienced in working in video or marketing teams or executing key work as an independent contractor

• After Effect/motion graphics skills are highly recommended

• Research and scripting abilities

• Experience in full cycle video production workflow

• Showreel that displays creative and technical understanding of scripting, storyboarding, editing skill on the current trend of short and long format videos, if any examples on production design.

• Articulate and strong ability to communicate effectively

• Deadline conscious and efficient time management

• Experience with social media content creation is considered a bonus asset

• Full-time, Fixed term contract

• Contract length: 12 months

• Salary: $6,300.00-$7,500.00 per month

Apply Now

Senior Product Manager (Mandarin) - Canada

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

Responsibilities

● Conduct dynamic analysis of the current market situation and environment for our document editing Saas products, identify market trends, explore market opportunities, and provide analytical insights for the direction of product upgrades.

● Monitor and analyze competitors' products and marketing strategies, aligning with the latest market demands. Produce periodic analysis reports and specialized research.

● Conduct high-quality insight analysis on current existing users and potential audiences through a combined approach of quantitative and qualitative methods. Including but not limited to online surveys, focus groups, and other approaches.

● Lead and plan the timeframe from conceptual design to market launch of the product, manage the planning and design of multiple product versions of the document editing software.

● Find out the product market positioning, lead the product pricing and marketing strategy, participate in the development of product market entry and marketing promotion plan;

● Coordinate the whole life cycle management of the product, responsible for outputting product planning documents, cross-departmental communication and cooperation, and promote the specific landing of the product; monitor the performance of the product on-line, and optimize the product strategy according to the market feedback.

We're Looking For

● 7+ years of product management experience with at least 5years of experience in a technology or consumer software product launch planning

● Familiar with marketing automation and product monitoring tools such as Jira, Pendo, Sensortower, AppAnnie and Google Analytics.

● Demonstrated ability to thrive in high-intensity, high-pressure, and challenging work environments.

● Strong team management skills and exceptional cross-departmental communication abilities, adept at coordinating workflows between different departments.

● Specific critical thinking skills, capable of independently analyzing problems, proposing innovative solutions, and effectively evaluating the pros and cons of different options.

Nice to Have

● Bachelor’s / Master’s Degree in Product Management

● Experience working for a large B2C technology company in North America

● Background in the mobile/web application industry or the mobile/web advertising ecosystem

● Ability to read, write and speak in Simplified Chinese (Mandarin) Language

● Experiences in video creation, including proficiency in the use of video editing tools

Full-time, Permanent

Salary: $95,000.00-$110,000.00 per year

Benefits

● Dental care
● Extended health care
● Life insurance
● On-site parking
● Vision care

Apply Now

Senior Product Marketing Manager - Canada - Full Time

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

Senior Product Marketing Manager

You will lead the Market & Product Research team, providing high-quality market research reports for the company's globalized products. These reports encompass dynamic industry trend research, user insights, competitor analysis, and more. Through these research findings, you will assist the Product Department in iterating current product features and determining future development directions. Additionally, you will collaborate with the Product and Brand Marketing teams, taking the lead in developing go-to-market (GTM) plans, and coordinating the management of internal and external resources. As a manager, you will be responsible for task allocation, work supervision, professional support, and KPI assessment for team members. If you are passionate about leveraging data for effective marketing strategies, this role is for you.

Responsibilities

● Conduct dynamic analysis of the current market situation and environment, identify market trends, explore market opportunities, and provide analytical insights for the direction of product upgrades.

● Monitor and analyze competitors' products and marketing strategies, aligning with the latest market demands. Produce periodic analysis reports and specialized research.

● Conduct high-quality insight analysis on current existing users and potential audiences through a combined approach of quantitative and qualitative methods. Including but not limited to online surveys, focus groups, and other approaches.

● Allocate and apply marketing budgets, standardize brand materials, and ensure consistency in branding across all channels, including websites and advertising. Develop core brand content materials and align with communication guidelines.

We're Looking For:

● 7+ years of product marketing experience with at least 3 years of experience in a technology or consumer software industry

● Familiar with marketing automation and product monitoring tools such as Jira, Pendo, Sensortower, AppAnnie and Google Analytics.

● Demonstrated ability to thrive in high-intensity, high-pressure, and challenging work environments.

● Strong team management skills and exceptional cross-departmental communication abilities, adept at coordinating workflows between different departments.

● Specific critical thinking skills, capable of independently analyzing problems, proposing innovative solutions, and effectively evaluating the pros and cons of different options.

Nice to Have

● Bachelor’s / Master’s Degree in Product Management or Marketing

● Experience working for a large B2C technology company in North America

● Background in the mobile/web application industry or the mobile/web advertising ecosystem

● Ability to read, write and speak in Simplified Chinese (Mandarin) Language

● Experiences in video creation, including proficiency in the use of video editing tools

Full-time, Permanent

Salary: $85,000.00-$100,000.00 per year

Benefits:

● Dental care

● Extended health care

● Life insurance

● On-site parking

● Vision care

Apply Now

Senior Copywriter - Canada - Full Time

Wondershare Technology is a leading global consumer software company dedicated to providing integrated lifestyle technology solutions for our users across the world. Making people’s lives easier through innovative technology and delighting them along the way is what drives us. Our diverse collection of user-friendly products is designed with simplicity and utility in mind.

As a copy writer/editor your role will include writing marketing content, as well as proofing and editing marketing and branding material to ensure proper grammar, spelling, structure, and adherence to brand and products style guides. In this position, you’ll be responsible for the following:Create engaging marketing content including, but not limited to, landing pages, social posts, product pages, banners, emails for Wondershare corporate and product brands.

• Work closely with marketing team leads or project managers to execute marketing content strategy, come up with campaign ideas and implementation.

• Constantly optimize content on the website to get better conversions and deliver better user experience.

Work closely with the branding team to develop slogans, taglines, and other materials that reflect the brand voice.

• Proofreading and editing marketing and branding materials including social media, email, landing page, homepage, campaigns, press releases, newsletters, video scripts, multimedia presentations, sales material, influencer and media pitches, and other customer-facing content.

• Ensure all content adhere to brand style and product brand guides

• Perform rewrites to improve clarity and readability

• Support and offer feedback to a team of content writers and marketers (local and international) to create content around the topics of digital creativity.

• Implement process to maintain consistency across a wide variety of products.

• Generate content ideas and write video scripts for Wondershare's YouTube channel.Support on social media efforts and brand monitoring when necessary.

The ideal candidate will have the following skills and experience:

• Impeccable writing and copy-editing skills and attention to details.

At least one of the following:

• University degree in a relevant field (English, communications, linguistics, publishing, etc.)

• Post-secondary diploma in a relevant field

• 3+ years of experience in a professional editing environment.

• Strong knowledge of the English language and trends in spelling, grammar, punctuation, and slang/emoji usage.

• An interest in marketing and branding for digital creativity products (ex. video and photo editing software).

• Experience in writing and editing for plain language.

• Ability to provide clear feedback and perform under tight deadlines.

REQUIREMENTS

• Bachelor’s degree or diploma in related field; or comparable work experience

• Superior writing and verbal & non-verbal communication skills

• Impeccable grammar, spelling and punctuation skills

• Proficiency with applying requirements and standards of multiple style guides for numerous products and brands, as well as different types of content including web copy, social media, email, and other marketing and branding material.

• A supportive attitude and willingness to work with and provide feedback for international team members where English is not the native language.

• Comfortable with working on multiple projects, prioritizing assignment requests, and meeting deadlines.

• Self-motivated and resourceful in handling tasks in a fast-paced environmentExperience in Microsoft Office programs.

Compensation Package

• Competitive salary commensurate with experience

• Bonus incentive program paid quarterly.

• Comprehensive benefits after 3 months including extended health and dental.

• Personal spending account + Health spending account

• Vacation: 15 days

• Paid sick days

• Lots of growth opportunities

Apply Now

Video designer (Fixed term) - Canada

Wondershare Canada employs over 50 technology-loving marketers, video makers, animators, and designers who are highly energetic and fully dedicated to Wondershare.

Our mission is to build technology and software products that make every idea achievable for the new generation of creatives. And we empower our Canadian team to take on the most creative challenges to make this possible.

We’re looking for a video designer who have extensive editing skills for videos on YouTube, TikTok, Instagram, and other social platforms. You’ll be working directly with product developers, marketers, and creatives to make content

Responsibilities

• working closely with video planner and team leads on assigned product, corporate, and marketing types of videos. Video Editing for YouTube, Instagram and campaign videos
• Shoot the skits, or produce independent content based on the brief. Videos may include product, brand or tutorial videos.
• Brainstorm ideas, understand the marketing strategies to produce better videos, and execute visual initiatives
• Take care of Pre-production planning and execution including, but not limited to pre-setup, filming, organizing talent, storyboarding, location scouting and scripting
• Responsible for post-production tasks including reviewing footage, rough cuts, audio adjustment, color correction, and final editing using Premiere Pro and/or After Effect.
• Able to ensure the video production output would contribute to marketing performance index, such as views, retention, engagement rates and subscription growth etc.

Requirement and skills

• 8+ years experienced in working in video or marketing teams or executing key work as an independent contractor
• After Effect/motion graphics skills are highly recommended
• Research and scripting abilities
• Experience in full cycle video production workflow
• Showreel that displays creative and technical understanding of scripting, storyboarding, editing skill on the current trend of short and long format videos, if any examples on production design.
• Articulate and strong ability to communicate effectively
• Deadline conscious and efficient time management
• Experience with social media content creation is considered a bonus asset

Job Type - Full-time, Contractor , Remote

Apply Now

Contact Centre Advisor - UK Hybrid Remote

Job Description

We are looking for Contact Centre Advisors to join our customer success team in our office in Worcester.

Working in a flexible environment providing critical support to our customers you will be answering a range of queries, providing help and support whilst looking for addition sales opportunities.

You will be working in a target driven contact centre with a strong sales culture.

In the performance of your duties, you will be expected to use your best endeavours to always promote and maintain the interests and reputation of the Company.

Key responsibilities

• Ensuring all enquiries are logged and kept up-to-date and all problems followed through until resolved or concluded.
• Technical troubleshooting of our product range.
• Identifying product upgrades and cross selling opportunities.
• Keeping up to date with new technologies that will assist our customers.
• Ensuring all individual performance and sales targets are met.
• Escalating problems to a team leader where necessary.
• Carrying out such tasks that are required to meet the needs of the business

Skills & Experience

• Knowledge of Microsoft Word, Excel, and Outlook at an intermediate level.
• Knowledge of web technologies such as websites, dedicating hosting and email set-up.
• Previous customer care or technical support experience within an IT/Web based/technical environment.
• Recognising and maximising sales opportunities.

Key Competencies

• Exceptional communication and influencing skills.

• Customer Service and sales mind set.

• Attention to detail.

• An inquisitive mind and strong motivation to learn new skills.

• Resilient & confident with the ability to problem solve.

Apply Now

B2B Sales Executive - UK Hybrid Remote

Job Description

An opportunity has arisen for a B2B Sales Executive in our Online Brand Protection department (OBP) to join our team in Worcester, UK. The successful applicant will report to the OBP Manager and work as part of the team to drive revenue growth by identifying and closing new business opportunities. You will be responsible for understanding the unique needs of our clients and offering tailored solutions that address their challenges.

In the performance of your duties, you will be expected to use your best endeavours to always promote and maintain the interests and reputation of the Company.

Key responsibilities

• Proactively identify and pursue new opportunities.

• Develop and nurture strong relationships with key decision-makers.

• Onboard new clients and grow accounts within our existing client base.

• Liaise with a variety of stakeholders to identify challenges they may face and provide tailored solutions.

• Collaborate with other teams to ensure smooth transition and successful implementation of services.

Required skills and experience

• Experience in developing new business in a competitive B2B environment.

• Proven track record in solution sales.

• Organised and able to manage multiple tasks.

• Capability of investigation and outbound communication to find new prospects.

• Excellent customer service and account management skills.

• Meet or exceed sales targets on a consistent basis.

• Exceptional communication and negotiation skills.

• Resilient with the ability to problem solve.

• Strong IT skills.

Apply Now

Product Owner Dedicated Server - UK Remote

Job Description

As a Product Owner, you will be part of our cross-functional Product Platform Team, and you will lead a roadmap development and execution and identify optimisation in a product lifecycle for our Dedicated Server products and tools. Internally, the role involves close collaboration with the development, sales, product management and support teams across our global business.

• Some specific examples you will be required to take on include:Define and articulate a clear vision for the dedicated server product line.

• Develop and maintain a product roadmap, outlining key milestones and release timelines.

• Coordinating release activities, ensuring timely delivery of high-quality products.

• Prioritising the backlog based on technical and commercial requirements.

• Creating feature specs (goals, analytics, wireframes, copywriting, etc.).

• Providing design feedback to our designers.

• Creating and implementing QA test plans.

• Analysing and communicating post-hoc feature performance.

• Proposing & implementing A/B experiments.

You should have at least 3-5 years of experience in an IT PO role, preferably in the hosting or service provider industry, and a technical-related degree is preferred.

In performing your duties, you will always be expected to use your best endeavours to promote and maintain the company's interests and reputation.

Key responsibilities

• Demonstrate expert knowledge of the systems and processes.

• Act as a referral point to help staff resolve queries and problems.

• Document solutions and builds to provide a knowledge base to other administrators.

• Technical point of contact for dedicated server products for other brands within team.blue

• Train and share knowledge of implemented and maintained systems and products with other departmental staff and brands across our global business

• Resolve escalated issues using our internal issue tracker.

Identify network hardware and software that needs to be upgraded, then plan and implement.

Required skills and experience

• Very strong IT skills in an Internet environment.

• Translating business requirements into tangible technical implementation .

• Resilient with the ability to problem-solve.

• Clear written and verbal communication skills .

• x86 server hardware experience desirable .

• Knowledge and experience of basic development practices (continuous integration, test driven development etc)

Key competencies

• Delivering business results

• Team working

• Self-motivation

• Attention to detail.

• Decision making

• Bringing innovation to problem-solving

Apply Now

Legal Counsel - UK Hybrid Remote

Job Description

We are looking for a Legal Counsel to work with our General Counsel UK & IE in Worcester, UK.

Naturally passionate about law, you will be advising in connection with all commercial contracts including internal and external client contracts, SaaS and AI contracts, NDAs, supplier contracts and other commercial agreements. This will include reviewing, revising, drafting and negotiating all contracts in accordance with applicable local laws and team. blue policies.

You will aid in providing advice on legal and commercial risks and proposals for mitigating actions in connection with commercial contracts and support to our Customer Care team as required.

Key responsibilities

• Negotiating local and team.blue group contracts.

• Managing contracts for team.blue Product Units.

• Assisting the General Counsel and CISO UK & IE with data privacy matters for the UK and Ireland.

• Aiding with privacy related investigations and remediation activities in relation to data subject rights, complaints and other feedback.

• Managing Namesco’s external accreditation portfolio and responding where necessary to regulatory queries.

• Assisting in ensuring Legal & ESG commitments are fulfilled, such as maintenance of Modern Slavery • Act statements for the Namesco group of companies.

• Liaising with UK & IE Customer Care teams and supporting them with pre-action issues, disputes and queries from government bodies such as Trading Standards.

Skills & Experience

• Experience of drafting and negotiating SaaS agreements.

• Interest in technology and AI solutions.

• Confidence and the ability to interact directly with senior management, directors, external counsel, and other key stakeholders across team.blue to build connections and gather information from all levels of the business.

• Legal Executive (FCILEX) or Solicitor, NQ to 3 years PQE.

• Law degree (or equivalent).

Key Competencies

• Flexibility and ability to work under pressure.

• IT skills including Microsoft Office, Excel, and PowerPoint.

• Strong time management, prioritisation, and organisation skills.

• Excellent verbal and non-verbal communication skills.

• Attention to detail.

Apply Now

System Administrator - UK Hybrid Remote

Job Description

An opportunity has arisen for Systems Administrator to join our team in Worcester, UK. On a day-to-day basis, you will manage the infrastructure that delivers the services to our customers in our server brands based in the UK.

As a System Administrator, you will be part of our cross-functional Product Platform Team, and you will lead a roadmap development and execution and identify optimisation in a product lifecycle for some of our core products (Bare-Metal, Hyper-V and OpenStack) and tools. Internally, the role involves close collaboration with the development, sales and support teams across our global business.

You should have at least 8-10 years of experience in an IT Systems role (5 years as a Linux/Windows senior administrator/engineer within the ISP industry), and a technical-related degree is preferred.

In performing your duties, you will always be expected to use your best endeavours to promote and maintain the company's interests and reputation.

Key responsibilities

• Prioritising the backlog.
• Creating feature specs (goals, analytics, wireframes, copywriting, etc.).
• Providing design feedback to our designers.
• Creating and implementing QA test plans.
• Analysing and communicating post-hoc feature performance.
• Proposing & implementing A/B experiments.
• Supporting existing platforms.
• Ensuring 24/7/365 uptime of systems and services.
• Demonstrate expert knowledge of the systems and processes.

Required skills and experience

• Very strong IT skills in an Internet environment.

• Resilient with the ability to problem-solve.

• Clear written and verbal communication skills

• Linux (Centos/Debian) and x86 server hardware experience desirable

• Knowledge and experience with at least one shell scripting language (I.e. bash, PowerShell etc)

• Knowledge and experience with configuration management tooling (I.e., Chef, Ansible, Puppet etc).

• Knowledge and experience of basic development practices (continuous integration, test driven development etc)

Key Competencies

• Delivering business results.
• Team working.
• Self-motivation
• Attention to detail.
• Decision making
• Bringing innovation to problem-solving.

Apply Now

Sales Administrator - UK Hybrid Remote

We want every member of our team to achieve more than they thought possible so that we can keep supporting our customers to succeed. We do this with:

• A diverse and inclusive culture
• Access to flexible working opportunities
• A relaxed, collaborative atmosphere
• Motivational, coach-style leadership
• Employee perks, including an enhanced holiday scheme and a birthday bonus

Job Description

We're looking for a Sales Administrator with a passion in technology and customer service to join our Sales team to help us continue to deliver an excellent level of service to customers under our group brands: Simply Hosting, Simply Cloud, Catalyst2, UKDedicated and GURU.

Working in a flexible environment providing sales & billing support to our customers you will be answering a range of queries, whilst always looking for additional sales opportunities.

In the performance of your duties, you will be expected to use your best endeavours to always promote and maintain the interests and reputation of the Company.

Key responsibilities

• Provide admin support to the account management team for customer sales & billing issues.

• Resolve incoming sales and billing-related enquiries.

• Dealing with New customers & cancellation requests via follow-up emails.

• Engaging with current customers via: Outbound calls, LiveChat, Tickets.

Skills & Experience

• Awareness of website, hosting domains and technology in general.

• Previous customer care or technical support experience within an IT/Web based/technical environment will be helpful, but not essential.

• Knowledge of Microsoft Word, Excel, and Outlook.

Apply Now

Head of Marketing - UK Hybrid

Job Description

We are looking for a Head of Marketing to lead this centralized team, reporting to the Commercial Director of team.blue UK & IRE. In this role you will lead a talented team which includes performance marketers, content writers, marketing automation and paid search specialists focused on the UK and Irish market.

You will establish the marketing team’s role in our aggressive growth plan. Be responsible for the marketing strategy and execution for all team.blue brands in UK/IE, you will design, implement and monitor effective marketing strategies that align with our business goals.

The successful candidate will have a proven track record in B2B marketing, a deep understanding of the technology industry, and the ability to lead a high-performing marketing team.

As the Head of Marketing, your role is critical in driving the growth and success of our business by effectively acquiring and retaining customers in a performance-focused manner within the unique context of our recurring revenue services model.

Key responsibilities

As the Head of Marketing for our web hosting and software business in the UK and Ireland, your role is pivotal in driving performance-led marketing strategies for customer acquisition and retention within a recurring revenue services model.

Skills & Experience

• Proven experience in delivering successful campaigns with engaging communications.
• Broader commercial experience within digital marketing.
• Excellent communication skills are required in order to clearly communicate verbally and in written form to a wide variety of audiences.
• Experience in email marketing excellence.
• Demonstrated business development experience with past successes.
• Analytical skills to read and interpret relevant data to understand performance, and make recommendations and forecasts.
• Project management experience and ability to create strategies, agree on objectives, define key results, devise plans, deliver to timelines and report on performance.

Apply Now